OVER the course of 15 months Sandy Pratten (pictured) saw six different doctors for the terrible burning sensation in her throat.
None could diagnose her problem or offer any relief for the worsening symptoms. “I saw a throat specialist, then an ear specialist and at one point I had root canal treatment and they said it was the result of that,” she says, adding she lost her voice for several weeks.
On the advice of a friend, she got in contact with the Medical Concierge and, after outlining her symptoms, they suggested she request a referral to one of Sydney’s leading gastroenterologists.
“With all the other specialists I had to wait three months for an appointment but Marg Sacre was able to get me in sooner,” says Pratten.
The gastroenterologist immediately correctly diagnosed Pratten with a hiatus hernia, which was causing her reflux-like symptoms.
“I was given some pills and within two weeks was feeling much better,” she says.
She says the $200 fee for the Medical Concierge service was worth it.
“I’m 64 and I’ve never been sick much and then there I was seeing all these specialists who were all very expensive and who couldn’t help,” she says.
“I found out that my condition was precancerous so it was important to get the right treatment.”
Original article published in The Daily Telegraph (Sydney), August 10, 2015